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Team Inbox

One Inbox. All Your Conversations.

Every customer message from every app flows into a unified inbox. Filter by status, snooze for later, and collaborate with your team in real-time.

Inbox
Team
Settings
SJ
Sarah Johnson
Can you help with my account?
2m
MK
Mike Kim
Issue with payment processing
15m
AL
Alex Lee
Product recommendation needed
1h
SJ

Sarah Johnson

customer@example.com

SJ
Hi, I'm having trouble accessing my account after the update
SJ
Can you help me reset my password?
JD
Of course! I'll help you reset your password right away.
JD
Check your email for the reset link. It should arrive in 2-3 minutes.
Visitor Info
Sarah Johnson
Email: sarah@example.com
User ID: usr_12345
Company: Acme Inc
Conversations: 3
Conversation
Status: Open
Duration: 5 min
Messages: 4
Opened: Today 2:34 PM

Unified team inbox with conversation list, chat, and visitor details

Smart Conversation Management

Everything your team needs to respond faster and stay organized.

Unified Inbox

All conversations from all apps flow into a single inbox. No more jumping between tabs or missing messages from different sources.

  • All conversations in one place
  • Works across multiple apps
  • Never miss a message
  • Last message preview

Smart Filtering

Filter conversations by status (open, closed, snoozed) with counts. Search by visitor name or email. Stay focused on what matters.

  • Filter by status with counts
  • Full-text search
  • Custom sorting options
  • Save filtered views

Snooze & Prioritize

Snooze conversations for 1 hour, 4 hours, tomorrow, or a custom time. Automatically hides snoozed items so you focus on urgent ones.

  • Preset snooze times
  • Custom date/time picker
  • Auto-surfaces when ready
  • Visual snooze indicator

Visitor Context

Right panel shows complete visitor info: email, user ID, company, conversation count. Your team has full context before replying.

  • Visitor name & contact
  • Custom attributes
  • Conversation history
  • Real-time presence

Real-Time Collaboration

See who's typing, presence indicators, and instant updates. Your team stays in sync and responds faster together.

  • Typing indicators
  • Presence detection
  • Real-time message delivery
  • Online/away status

Quick Actions

Close conversations when resolved. Reopen if needed. Snooze to follow up later. Conversation control at your fingertips.

  • Close/reopen conversations
  • Snooze button access
  • Bulk actions
  • Keyboard shortcuts

Organize Your Team's Conversations

One unified inbox that scales with your business. Manage every customer interaction from one place.

Start Free - Team Inbox Included