The Customer Chat Built for Europe
100% EU-based. GDPR compliant. EU AI Act ready. No legal gray areas.
Your Chat Tool Could Be a Compliance Risk
Many popular chat tools weren't built with European regulations in mind. This creates real risks for your business:
US Data Storage
Data transfers outside the EU create GDPR compliance issues and legal uncertainty.
Hidden AI Usage
AI features without transparency violate EU AI Act requirements effective since August 2024.
Data Export Hurdles
Many tools make it difficult to exercise GDPR data subject rights like access and portability.
Training on Your Data
Your customer conversations may be used to train AI models without your knowledge or consent.
How Hal Compares
| Hal | Typical Chat Tools | |
|---|---|---|
| Data Location | 100% EU | US / Mixed |
| GDPR Data Export | One-click JSON export | Often manual process |
| 30-Day Deletion Grace | Varies | |
| EU AI Act Disclosure | Widget notice to visitors | Not disclosed |
| AI Opt-Out for Visitors | Not available | |
| Human Oversight of AI | AI suggests, humans send | Often auto-responds |
| Data Used for AI Training | Never | Often unclear |
GDPR Compliance Built-In
Every GDPR requirement is handled out of the box.
One-Click Data Export
Export all your data in machine-readable JSON format. Full data portability with a single click from your dashboard.
Account Deletion
Delete your account and all associated data. 30-day grace period allows recovery if needed, then permanent deletion.
Consent Tracking
Track consent with version control. Know exactly when and what users agreed to. Full audit trail for compliance.
Data Portability
Complete data export in standard formats. Move your data whenever you want. No vendor lock-in.
Ready for the EU AI Act
Effective since August 2024, the EU AI Act requires transparency in AI usage. Hal is fully compliant.
Clear AI Disclosure
Visitors see a notice in the widget when AI assists conversations. Full transparency about AI involvement.
Human Oversight
AI suggests responses, humans review and send. No automated decisions affecting visitors without human judgment.
Visitor Opt-Out
Visitors see an AI disclosure banner when AI is enabled. They can disable AI processing anytime through the widget settings menu. Their preference is saved and respected for all future conversations.
No Automated Decisions
AI assists your team but never makes decisions autonomously. Visitors always interact with human oversight.
No Model Training
Your data is never used to train AI models. Messages are processed in real-time only for generating suggestions.
Switch to a Chat Tool You Can Trust
Free forever plan includes full GDPR and AI Act compliance. No credit card required.