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NewOnline booking, free on every plan

AI support, live chat, CRM and email. One place.

HAL gives small teams everything they need to look after customers. An AI agent answers from your own help content, your inbox shows what each customer does in your product, and your CRM and emails keep themselves up to date.

Demo data · Harbor Yoga Studio is not a real customer

  • Free plan, no card
  • Live in 5 minutes
  • Hosted in the EU
  • 14 widget languages

Shared inbox

One inbox for chat and email, with the whole story.

Every conversation arrives with the customer's plan, open deal, recent product activity and past chats — so your team answers faster and never has to ask “which account are you on?”

Chat + email
in one shared queue
Auto-assign
round-robin or balanced, per team
Web + iOS
reply from wherever you are
Learn more

AI agent

An AI agent that answers from your help content.

Three modes, set per project. Start with suggestions and move up once you've seen the quality.

  1. 1

    Suggest

    The AI drafts a reply for every new message. Your team approves, edits or rejects it with one click.

    Every plan
  2. 2

    Auto-send

    Drafts above your confidence threshold go out on their own. Everything else waits for a person.

    Pro and Business, or the AI agent add-on
  3. 3

    Answer first

    The AI answers visitors in the widget straight away and hands the conversation to your team when it is unsure.

    Pro and Business, or the AI agent add-on
  • Drafts link the help articles they used
  • A confidence score on every reply
  • Billing, refund, legal and security questions get extra checks and go to a person when your content doesn't cover them
  • Visitors see an AI disclosure and can opt out

Help center

Write it once. Answer it everywhere.

Your help articles power a hosted help center, show up inside the chat widget, and give the AI agent something reliable to answer from. Import what you already have, then fill the gaps HAL finds for you.

Free with 10 articles · 100 on Starter (€29/mo) · Unlimited from Pro (€89/mo)

Learn more

Online booking

Let clients book themselves, day and night.

Set up your services and opening hours, share your booking page, and stop playing phone tag. Every booking checks your Google Calendar, sends a reminder and lands in your CRM.

Free on every plan, including Free · No booking fees

Learn more

Pricing

Start free. Pay when it pays off.

Live chat, the inbox, the help center, online booking and the CRM are free. Add one paid feature on its own, or take a plan when you need several. Flat monthly prices, no per-resolution fees.

Free

  • Live chat & inboxA chat bubble on your site and one shared inbox for chat and email.
  • Help centerArticles, a knowledge base and a hosted help site.
  • Online bookingServices, opening hours, meeting links for your team and Google Calendar sync.
  • CRM & pipelineContacts, companies and deals, kept current by your product.
Start free

AI agent

€29/mo

The AI answers visitors in the widget straight away and hands the conversation to your team when it is unsure.

  • 1,000 AI credits/mo
  • AI agent add-on · drafts on every plan use AI credits
Start free

Need several parts? A plan bundles them.

Starter
€29/mo
Pro
€89/mo
Business
€229/mo
Compare all plans and add-ons

Prices in EUR, excluding VAT. Pay yearly and get two months free.

Built in Europe

Privacy you can explain to your customers.

Read about EU compliance
Hosted in the EU
GDPR-ready
Never used for training
Your conversations don't train AI models — not ours, not our providers'.
Visitors stay in control
The widget tells visitors when AI is answering, and they can switch it off.
Export and delete anytime
One-click JSON export of your account, and account deletion from settings.

Put HAL on your site today.

Install the widget in five minutes, point HAL at your help content, and let the AI take the first pass at every question.

Free plan · No credit card · Hosted in the EU