Support the customer. Move the deal.
HAL connects live chat, a shared inbox, customer context, and a lightweight sales pipeline—so lean teams can answer well and follow up before opportunities go cold.
From first question to next step.
Every conversation stays attached to the person, company, and deal behind it. Support gets context; sales keeps the signal.
Support
Meet customers on your site, keep every conversation in one inbox, and draft better replies with help you approve.
- Live chat on any site
- One inbox for widget and email
- Suggested replies grounded in your knowledge
Sales
Turn buying signals into deals without rebuilding the customer story in a separate CRM.
- A lightweight, customizable pipeline
- Contacts, companies, and deal value
- The full conversation on every deal
A support conversation can be a sales signal.
A pricing question, a rollout date, or a stalled reply should not disappear between tools. HAL keeps the signal connected from inbox to pipeline.
- Conversation, contact, company, and deal stay linked
- Sales context is visible while support replies
- The next action starts with the full customer story
HAL helps. You stay in control.
Priorities, drafts, and answers are built from the work already happening in your inbox and pipeline.
One clear priority
Focus weighs support pressure and pipeline movement, then gives the team one useful next move.
02 WorkFollow-through, ready
Turn a conversation or stalled deal into researched, reviewable work without losing its source context.
03 KnowledgeAnswers with sources
Help articles and operating notes keep every suggestion grounded in how your team actually works.
Start with the job that needs fixing today.
Tame the shared inbox
Handle volume with shared history, useful help content, and reply assistance your team controls.
Keep deals close to the conversation
Move from customer signal to pipeline without rebuilding everything in an enterprise CRM.
See the whole customer story
Know what needs an answer, which deal is moving, and where to step in—without another dashboard ritual.
Start with the inbox. Grow into the pipeline.
The free plan gets live chat and your shared inbox running. Add CRM and more capacity when the customer work grows.