A chat widget that fits your product.
Paste one script tag and a fast, on-brand messenger appears on your site — with help articles, satisfaction surveys and AI answers built in. It won't clash with your CSS, and it speaks your visitors' language.
Demo data · Harbor Yoga Studio is not a real customer
Your brand
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Set your colour, position, launcher size and shape, and a teaser message. Light and dark themes follow your site, and visitors can search your help articles without leaving the page.
- Colors, position and launcher style
- Help article search inside the widget
- File attachments in both directions
Signed-in users
It knows who's chatting.
Call identify() when a user signs in and the widget stops treating them like a stranger: their conversations follow them across devices, and your team sees their account. Identity verification makes sure nobody can impersonate a user.
- identify(), track() and set() in JavaScript
- HMAC identity verification
- Email capture for anonymous visitors
More than a chat bubble.
- Proactive messages
- Greet visitors on specific pages or after product events.
- Surveys in the widget
- CSAT after a conversation and NPS on a schedule.
- Product tours
- Walk users through your app, step by step.
- Article cards in replies
- Send a help article as a rich card inside the chat.
- Off-hours replies
- Outside your working hours, visitors get an automatic reply in their language.
- Install guides
- Shopify, Webflow and WordPress — plus a WordPress plugin.
Better together
The widget is the front door to the rest of HAL.
Pricing
Which plans include this
| Feature | Free€0 | Starter€29/mo | Pro€89/mo | Business€229/mo |
|---|---|---|---|---|
| Live chat, inbox, iOS app & file attachments | Included | Included | Included | Included |
| Conversation emails, CSAT/NPS & macros | Included | Included | Included | Included |
| “Powered by HAL” branding | Shown | Shown (remove for €19/mo) | Removed | Removed |
| Chat history | 90 days | Unlimited | Unlimited | Unlimited |
| Marketing emails / month | 100 (workflows only) | 5,000 | 30,000 | 150,000 |
Proactive messages are workflows: emails they send count toward your monthly marketing emails; chat messages don't. Prices in EUR, excluding VAT. Pay yearly and get two months free. Compare all plans and add-ons
Put HAL on your site today.
Install the widget in five minutes, point HAL at your help content, and let the AI take the first pass at every question.
Free plan · No credit card · Hosted in the EU