Every call answered, even at rush hour.
HAL's AI assistant picks up in Slovenian, Croatian or English with a natural voice. It answers from your help articles, knows who's calling, takes orders from your product list and hands over to a person when it should.
Custom package: one-off setup plus usage · Talk to us for a quote
An assistant that sounds like it works there.
It greets callers, says it's an AI assistant, and answers opening hours, prices and policies from the help articles you already wrote. Known callers are recognised from their number, and anything it can't handle goes to a person with the full context.
- Answers from your help center, not from guesswork
- Recognises existing customers by caller ID
- Transfers to your team when asked, or when it isn't sure
Phone orders, taken and written down.
Give HAL your product list and it takes orders the way people actually say them: crates, kegs, packs, "the same as last time". It asks when something is unclear, reads the order back, and saves it with the call so nobody types it in again.
- Understands your products, units and nicknames
- Repeats the customer's usual order on request
- Reads the order back before confirming
Calls in the same place as everything else.
Natural voices
Slovenian, Croatian and English that sound human, not like an old phone menu.
Answers from your content
The same help articles that power your chat answer your calls.
Knows your customers
Caller ID matched to contacts and companies in your CRM.
Calls from the inbox
Your team calls customers from a conversation, or rings them inside the chat widget.
Transcripts and summaries
Live transcription and an AI summary of every call on the customer's timeline. No audio is recorded.
Open about being AI
Callers are told they're talking to an AI assistant and that the call is transcribed, as the EU AI Act requires.
Put HAL on your site today.
Install the widget in five minutes, point HAL at your help content, and let the AI take the first pass at every question.
Free plan · No credit card · Hosted in the EU